| (84) | 
                        Designated Contracting States: | 
                      
                     
                         | 
                        AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IS IT LI LT LU LV MC MT NL PL PT RO
                           SE SI SK TR  | 
                      
                     
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                        Designated Extension States: | 
                      
                     
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                        AL BA HR MK RS  | 
                      
                   
 
                     
                        | (71) | 
                        Applicant: Tagent Corporation | 
                      
                     
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                        Sunnyvale, CA 94085 (US) | 
                      
                   
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                        | (72) | 
                        Inventors: | 
                      
                     
                         | 
                        
                           
                              - BOLANDER, Jarie, G.
 San Francisco, CA 94117 (US) 
                              - JUDELSON, Teri, E.
 Saratoga, CA 95070 (US) 
                              - ZAWOLKOW, Geoff, A.
 San Carlos, CA 94070 (US) 
                              - LOVOI, Paul A.
 Saratoga, CA 95070 (US) 
                            
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                        | (74) | 
                        Representative: Meyer, Ludgerus  | 
                      
                     
                         | 
                        Meyer & Partner 
                           Jungfernstieg 38 20354 Hamburg 20354 Hamburg (DE) | 
                      
                   
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