(19)

(11)

EP 2 308 024 A1

(12)

(43) Date of publication: 13.04.2011 Bulletin 2011/15 (21) Application number: 09771831.6 (22) Date of filing: 06.02.2009

(51) International Patent Classification (IPC):  G06Q 50/00(2006.01) G06F 17/30(2006.01) G06F 17/20(2006.01) (86) International application number: PCT/AU2009/000134 (87) International publication number: WO 2010/000014 (07.01.2010 Gazette 2010/01)

(84) Designated Contracting States: AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO SE SI SK TR Designated Extension States: AL BA RS (30) Priority: 02.07.2008 AU 2008903403 (71) Applicant: Pacific Knowledge Systems Pty. Ltd. Eveleigh, New South Wales 1430 (AU)	(72) Inventors: PETERS, Lindsay Eastwood New South Wales 2122 (AU) LAVERS, Timothy Woonona New South Wales 2517 (AU) (74) Representative: Hoarton, Lloyd Douglas Charles  Forrester & Boehmert Pettenkoferstrasse 20-22 80336 Munich 80336 Munich (DE)