(19)

(11)

EP 2 359 322 A1

(12)

(43) Date of publication: 24.08.2011 Bulletin 2011/34 (21) Application number: 09793478.0 (22) Date of filing: 17.12.2009

(51) International Patent Classification (IPC):  G06Q 10/00(2006.01) G06Q 30/00(2006.01) (86) International application number: PCT/EP2009/009084 (87) International publication number: WO 2010/069576 (24.06.2010 Gazette 2010/25)

(84) Designated Contracting States: AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO SE SI SK SM TR (30) Priority: 18.12.2008 EP 08172130 (71) Applicants: Manstein, Ralf 76530 Baden-Baden (DE) Herzog-Denu, Ursula 76530 Baden-Baden (DE)	(72) Inventors: Manstein, Ralf 76530 Baden-Baden (DE) Herzog-Denu, Ursula 76530 Baden-Baden (DE) (74) Representative: Dilg, Haeusler, Schindelmann Patentanwaltsgesellschaft mbH  Leonrodstrasse 58 80636 München 80636 München (DE)