(19)

(11)

EP 2 446 409 A1

(12)

(43) Date of publication: 02.05.2012 Bulletin 2012/18 (21) Application number: 09846620.4 (22) Date of filing: 22.06.2009

(51) International Patent Classification (IPC):  G06Q 40/00(2012.01) (86) International application number: PCT/US2009/048157 (87) International publication number: WO 2010/151245 (29.12.2010 Gazette 2010/52)

(84) Designated Contracting States: AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO SE SI SK TR (71) Applicant: Cra International, Inc. Boston, MA 02116 (US)	(72) Inventor: MILLER, Brad Medfield MA 02052 (US) (74) Representative: Campbell, Anne Elizabeth et al Mintz Levin Cohn Ferris Glovsky and Popeo Intellectual Property LLP Alder Castle 10 Noble Street London EC2V 7JX London EC2V 7JX (GB)