(19)

(11)

EP 2 586 188 A1

(12)

(43) Date of publication: 01.05.2013 Bulletin 2013/18 (21) Application number: 11733821.0 (22) Date of filing: 27.06.2011

(51) International Patent Classification (IPC):  H04M 3/436(2006.01) H04M 3/42(2006.01) (86) International application number: PCT/EP2011/060753 (87) International publication number: WO 2011/161269 (29.12.2011 Gazette 2011/52)

(84) Designated Contracting States: AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR (30) Priority: 25.06.2010 GB 201010733 (71) Applicant: Netcall Telecom Limited Hemel Hempstead Hertfordshire HP1 1BB (GB)	(72) Inventor: SCOTT, Craig York Yorkshire YO41 5NA (GB) (74) Representative: Maller, Simon Charles et al EIP Fairfax House 15 Fulwood Place London WC1V 6HU London WC1V 6HU (GB)