(19)

(11)

EP 2 740 081 A1

(12)

(43) Date of publication: 11.06.2014 Bulletin 2014/24 (21) Application number: 11807792.4 (22) Date of filing: 19.09.2011

(51) International Patent Classification (IPC):  G06Q 10/06(2012.01) (86) International application number: PCT/IN2011/000644 (87) International publication number: WO 2013/021393 (14.02.2013 Gazette 2013/07)

(84) Designated Contracting States: AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR (30) Priority: 05.08.2011 IN MU22342011 (71) Applicant: Hinduja Global Solutions Limited Mumbai 400018 (IN)	(72) Inventor: AJAY, Bakshi Bangalore 560068 (IN) (74) Representative: Schön, Christoph  Dr. Schön, Neymeyr & Partner mbB Bavariaring 26 80336 München 80336 München (DE)