(19)
(11) EP 2 877 978 A1

(12)

(43) Date of publication:
03.06.2015 Bulletin 2015/23

(21) Application number: 12881587.5

(22) Date of filing: 27.07.2012
(51) International Patent Classification (IPC): 
G06Q 50/30(2012.01)
G06Q 30/02(2012.01)
(86) International application number:
PCT/US2012/048707
(87) International publication number:
WO 2014/018065 (30.01.2014 Gazette 2014/05)
(84) Designated Contracting States:
AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR
Designated Extension States:
BA ME

(71) Applicant: Ask America, Inc.
San Francisco, California 94147 (US)

(72) Inventor:
  • TOZZI, Christine Margaret
    San Francisco, California 94147 (US)

(74) Representative: Lawrence, John 
Barker Brettell LLP 100 Hagley Road Edgbaston
Birmingham B16 8QQ
Birmingham B16 8QQ (GB)

   


(54) SYSTEMS AND METHODS FOR NETWORK-BASED ISSUE RESOLUTION