(19)
(11)
EP 2 877 978 A1
(12)
(43)
Date of publication:
03.06.2015
Bulletin 2015/23
(21)
Application number:
12881587.5
(22)
Date of filing:
27.07.2012
(51)
International Patent Classification (IPC):
G06Q
50/30
(2012.01)
G06Q
30/02
(2012.01)
(86)
International application number:
PCT/US2012/048707
(87)
International publication number:
WO 2014/018065
(
30.01.2014
Gazette 2014/05)
(84)
Designated Contracting States:
AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR
Designated Extension States:
BA ME
(71)
Applicant:
Ask America, Inc.
San Francisco, California 94147 (US)
(72)
Inventor:
TOZZI, Christine Margaret
San Francisco, California 94147 (US)
(74)
Representative:
Lawrence, John
Barker Brettell LLP 100 Hagley Road Edgbaston
Birmingham B16 8QQ
Birmingham B16 8QQ (GB)
(54)
SYSTEMS AND METHODS FOR NETWORK-BASED ISSUE RESOLUTION