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EP 2 965 273 A1

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(43) Date of publication: 13.01.2016 Bulletin 2016/02 (21) Application number: 13716966.0 (22) Date of filing: 08.03.2013

(51) International Patent Classification (IPC):  G06Q 10/06(2012.01) G06Q 50/06(2012.01) G06Q 10/04(2012.01) (86) International application number: PCT/EP2013/054767 (87) International publication number: WO 2014/135219 (12.09.2014 Gazette 2014/37)

(84) Designated Contracting States: AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR Designated Extension States: BA ME (71) Applicant: NEC Europe Ltd. 69115 Heidelberg (DE)	(72) Inventors: ETINSKI, Maja Belgrad 11 000 (RS) SCHUELKE, Anett 69251 Gaiberg (DE) (74) Representative: Patent- und Rechtsanwälte Ullrich & Naumann  PartG mbB Schneidmuehlstrasse 21 69115 Heidelberg 69115 Heidelberg (DE)