(19)
(11) EP 3 031 030 A1

(12)

(43) Date of publication:
15.06.2016 Bulletin 2016/24

(21) Application number: 14835919.3

(22) Date of filing: 08.08.2014
(51) International Patent Classification (IPC): 
G06Q 50/30(2012.01)
(86) International application number:
PCT/US2014/050448
(87) International publication number:
WO 2015/023546 (19.02.2015 Gazette 2015/07)
(84) Designated Contracting States:
AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR
Designated Extension States:
BA ME

(30) Priority: 10.08.2013 US 201313964073

(71) Applicant: Greeneden U.S. Holdings II, LLC
Daly City, CA 94014 (US)

(72) Inventors:
  • MCGANN, Conor
    Daly City, California 94014 (US)
  • ORSHANSKY, Mariya
    Daly City, California 94014 (US)

(74) Representative: Maikowski & Ninnemann 
Postfach 15 09 20
10671 Berlin
10671 Berlin (DE)


(56) References cited: : 
   
       


    (54) METHODS AND APPARATUS FOR DETERMINING OUTCOMES OF ON-LINE CONVERSATIONS AND SIMILAR DISCOURSES THROUGH ANALYSIS OF EXPRESSIONS OF SENTIMENT DURING THE CONVERSATIONS