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(11)

EP 3 074 903 A2

(12)

(88) Date of publication A3: 13.08.2015 (43) Date of publication: 05.10.2016 Bulletin 2016/40 (21) Application number: 14874211.7 (22) Date of filing: 07.11.2014

(51) International Patent Classification (IPC):  G06F 19/00(2011.01) G06Q 30/00(2012.01) (86) International application number: PCT/US2014/064501 (87) International publication number: WO 2015/099890 (02.07.2015 Gazette 2015/26)

(84) Designated Contracting States: AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR Designated Extension States: BA ME (30) Priority: 29.11.2013 US 201361910202 P 30.07.2014 US 201414446357 (71) Applicant: Fedex Corporate Services, Inc. Collierville, TN 38017 (US)	(72) Inventors: SKAAKSRUD, Ole-Petter Germantown, TN 38183 (US) HOLLAHAN, Terence Collierville, TN 38017 (US) BENTON, Steven Cordova, TN 38018 (US) (74) Representative: Weickmann & Weickmann PartmbB  Postfach 860 820 81635 München 81635 München (DE)