(19)

(11)

EP 3 248 116 A1

(12)

(43) Date of publication: 29.11.2017 Bulletin 2017/48 (21) Application number: 16740892.1 (22) Date of filing: 23.01.2016

(51) International Patent Classification (IPC):  G06F 17/30(2006.01) G06Q 30/02(2012.01) G06Q 10/10(2012.01) (86) International application number: PCT/US2016/014650 (87) International publication number: WO 2016/118944 (28.07.2016 Gazette 2016/30)

(84) Designated Contracting States: AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR Designated Extension States: BA ME Designated Validation States: MA MD (30) Priority: 23.01.2015 US 201514604594 23.01.2015 US 201514604602 23.01.2015 US 201514604610 (71) Applicant: Conversica, LLC Foster City, CA 94404 (US)	(72) Inventor: BRIGHAM, Benjamin, P. Bellingham, WA 98225 (US) (74) Representative: chapman + co  Cardiff Business Technology Centre Senghennydd Road Cardiff, South Wales CF24 4AY Cardiff, South Wales CF24 4AY (GB)