<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE ep-patent-document PUBLIC "-//EPO//EP PATENT DOCUMENT 1.5//EN" "ep-patent-document-v1-5.dtd">
<ep-patent-document id="EP16756132A1" file="16756132.3" lang="en" country="EP" doc-number="3262589" kind="A1" date-publ="20180103" status="n" dtd-version="ep-patent-document-v1-5"><SDOBI lang="en"><B000><eptags><B001EP>ATBECHDEDKESFRGBGRITLILUNLSEMCPTIESILTLVFIROMKCYALTRBGCZEEHUPLSKBAHRIS..MTNORSMESMMA....MD..........</B001EP><B003EP>*</B003EP><B005EP>X</B005EP><B007EP>BDM Ver 0.1.63 (23 May 2017) -  1100000/0</B007EP></eptags></B000><B100><B110>3262589</B110><B130>A1</B130><B140><date>20180103</date></B140><B190>EP</B190></B100><B200><B210>16756132.3</B210><B220><date>20160222</date></B220><B240><B241><date>20170921</date></B241></B240><B250>en</B250><B251EP>en</B251EP><B260>en</B260></B200><B300><B310>201514629481</B310><B320><date>20150223</date></B320><B330><ctry>US</ctry></B330><B310>201514629474</B310><B320><date>20150223</date></B320><B330><ctry>US</ctry></B330></B300><B400><B405><date>20180103</date><bnum>201801</bnum></B405><B430><date>20180103</date><bnum>201801</bnum></B430></B400><B500><B510EP><classification-ipcr sequence="1"><text>G06Q  30/00        20120101AFI20171102BHEP        </text></classification-ipcr><classification-ipcr sequence="2"><text>G06Q  10/00        20120101ALI20171102BHEP        </text></classification-ipcr><classification-ipcr sequence="3"><text>G06Q  10/04        20120101ALI20171102BHEP        </text></classification-ipcr><classification-ipcr sequence="4"><text>G06Q  10/06        20120101ALI20171102BHEP        </text></classification-ipcr><classification-ipcr sequence="5"><text>G06Q  50/10        20120101ALI20171102BHEP        </text></classification-ipcr></B510EP><B540><B541>de</B541><B542>PROAKTIVES WISSENSANGEBOTSSYSTEM UND VERFAHREN</B542><B541>en</B541><B542>PROACTIVE KNOWLEDGE OFFERING SYSTEM AND METHOD</B542><B541>fr</B541><B542>SYSTÈME ET PROCÉDÉ D'OFFRE DE CONNAISSANCES PROACTIVES</B542></B540><B560><B565EP><date>20171108</date></B565EP></B560></B500><B700><B710><B711><snm>Greeneden U.S. Holdings II, LLC</snm><iid>101370817</iid><irf>CPH788EP</irf><adr><str>2001 Junipero Serra Boulevard</str><city>Daly City, CA 94014</city><ctry>US</ctry></adr></B711></B710><B720><B721><snm>ARAVAMUDHAN, Bharath</snm><adr><str>c/o Genesys Telecommunications Laboratories Inc.
2001 Junipero Serra Blvd.</str><city>Daly City, California 94014</city><ctry>US</ctry></adr></B721><B721><snm>MCGANN, Conor</snm><adr><str>c/o Genesys Telecommunications Laboratories Inc.
2001 Junipero Serra Blvd.</str><city>Daly City, California 94014</city><ctry>US</ctry></adr></B721><B721><snm>NITIN, Anand Pai Krishnanand</snm><adr><str>c/o Genesys Telecommunications Laboratories Inc.
2001 Junipero Serra Blvd.</str><city>Daly City, California 94014</city><ctry>US</ctry></adr></B721><B721><snm>KLEPAR, Bohdan</snm><adr><str>c/o Genesys Telecommunications Laboratories Inc.
2001 Junipero Serra Blvd.</str><city>Daly City, California 94014</city><ctry>US</ctry></adr></B721><B721><snm>RYABCHUN, Andriy V.</snm><adr><str>c/o Genesys Telecommunications Laboratories Inc.
2001 Junipero Serra Blvd.</str><city>Daly City, California 94014</city><ctry>US</ctry></adr></B721><B721><snm>BELL, Gordon</snm><adr><str>c/o Genesys Telecommunications Laboratories Inc.
2001 Junipero Serra Blvd.</str><city>Daly City, California 94014</city><ctry>US</ctry></adr></B721><B721><snm>GUTIERREZ, Francisco</snm><adr><str>c/o Genesys Telecommunications Laboratories Inc.
2001 Junipero Serra Blvd.</str><city>Daly City, California 94014</city><ctry>US</ctry></adr></B721><B721><snm>EISNER, Josef Eric</snm><adr><str>c/o Genesys Telecommunications Laboratories Inc.
2001 Junipero Serra Blvd.</str><city>Daly City, California 94014</city><ctry>US</ctry></adr></B721><B721><snm>KOROLEV, Nikolay I.</snm><adr><str>c/o Genesys Telecommunications Laboratories Inc.
2001 Junipero Serra Blvd.</str><city>Daly City, California 94014</city><ctry>US</ctry></adr></B721><B721><snm>RISTOCK, Herbert Willi Artur</snm><adr><str>c/o Genesys Telecommunications Laboratories Inc.
2001 Junipero Serra Blvd.</str><city>Daly City, California 94014</city><ctry>US</ctry></adr></B721><B721><snm>LYPCHANSKYY, Stanislav</snm><adr><str>c/o Genesys Telecommunications Laboratories Inc.
2001 Junipero Serra Blvd.</str><city>Daly City, California 94014</city><ctry>US</ctry></adr></B721></B720><B740><B741><snm>Maikowski &amp; Ninnemann 
Patentanwälte Partnerschaft mbB</snm><iid>101537572</iid><adr><str>Postfach 15 09 20</str><city>10671 Berlin</city><ctry>DE</ctry></adr></B741></B740></B700><B800><B840><ctry>AL</ctry><ctry>AT</ctry><ctry>BE</ctry><ctry>BG</ctry><ctry>CH</ctry><ctry>CY</ctry><ctry>CZ</ctry><ctry>DE</ctry><ctry>DK</ctry><ctry>EE</ctry><ctry>ES</ctry><ctry>FI</ctry><ctry>FR</ctry><ctry>GB</ctry><ctry>GR</ctry><ctry>HR</ctry><ctry>HU</ctry><ctry>IE</ctry><ctry>IS</ctry><ctry>IT</ctry><ctry>LI</ctry><ctry>LT</ctry><ctry>LU</ctry><ctry>LV</ctry><ctry>MC</ctry><ctry>MK</ctry><ctry>MT</ctry><ctry>NL</ctry><ctry>NO</ctry><ctry>PL</ctry><ctry>PT</ctry><ctry>RO</ctry><ctry>RS</ctry><ctry>SE</ctry><ctry>SI</ctry><ctry>SK</ctry><ctry>SM</ctry><ctry>TR</ctry></B840><B844EP><B845EP><ctry>BA</ctry></B845EP><B845EP><ctry>ME</ctry></B845EP></B844EP><B848EP><B849EP><ctry>MA</ctry></B849EP><B849EP><ctry>MD</ctry></B849EP></B848EP><B860><B861><dnum><anum>US2016018983</anum></dnum><date>20160222</date></B861><B862>en</B862></B860><B870><B871><dnum><pnum>WO2016137903</pnum></dnum><date>20160901</date><bnum>201635</bnum></B871></B870></B800></SDOBI></ep-patent-document>