ATBECHDEDKESFRGBGRITLILUNLSEMCPTIESILTLVFIROMKCYALTRBGCZEEHUPLSK..HRIS..MTNORS..SM..................JBDM Ver 2.1.1 - 2999001/03432559CORRECTED EUROPEAN PATENT SPECIFICATIONB8B120240703W172deBibliographieenBibliographyfrBibliographieEP18184020.8201807172019071720201013enenen20171565162320170717US2024070320242720190123201904202405152024202023120820240703202427H04M 3/42 20060101AFI20231025BHEP H04M 3/493 20060101ALI20231025BHEP G06F 40/30 20200101ALI20231025BHEP G06Q 10/02 20120101ALI20231025BHEP G06Q 30/016 20230101ALI20231025BHEP G10L 13/08 20130101ALN20231025BHEP G10L 15/08 20060101ALN20231025BHEP H04M 3/42127 20130101 LI20190118BHEP H04M 3/493 20130101 LI20181114BHEP G06Q 10/02 20130101 LI20190117BHEP G06Q 30/016 20130101 LI20190117BHEP G06F 40/30 20200101 FI20220615BHEP deSYSTEM UND VERFAHREN ZUR KONTEXTUELL BASIERTEN ERFÜLLUNG VON ÜBER EINE TELEFONIEPLATTFORM KOMMUNIZIERTEN SERVICEANFRAGENenSYSTEM AND METHOD FOR CONTEXTUALLY BASED FULFILLMENT OF COMMUNICATED SERVICE REQUESTS VIA A TELEPHONY PLATFORMfrSYSTÈME ET PROCÉDÉ D'EXÉCUTION BASÉE SUR LE CONTEXTE DE DEMANDES DE SERVICE COMMUNIQUÉES PAR L'INTERMÉDIAIRE D'UNE PLATEFORME DE TÉLÉPHONIEWO-A1-2017/044163US-A1- 2013 152 092US-A1- 2014 280 757Nick Loper: "Magic Review - Does the Get Magic Text Message Assistant Really Work?", , 6 April 2017 (2017-04-06), XP055523035, Retrieved from the Internet: URL:https://www.virtualassistantassistant. com/magic [retrieved on 2018-11-12] & Jonathan Shieber: "A Slack integration is Magic's next act | TechCrunch", , 19 April 2017 (2017-04-19), XP055523268, Retrieved from the Internet: URL:https://techcrunch.com/2017/04/19/for- my-next-trick/ [retrieved on 2018-11-13] & Brent Rose: "What $500 Can Get You on Magic (Stress Testing the SMS Delivery Startup)", , 2 May 2015 (2015-05-02), page 1, XP054978863, Retrieved from the Internet: URL:https://www.youtube.com/watch?v=YTH14k k2IrI [retrieved on 2018-11-16]Nick Loper: "GoButler Review - Go Butler SMS Assistant Reviews", , 26 November 2016 (2016-11-26), XP055523029, Retrieved from the Internet: URL:https://www.virtualassistantassistant. com/gobutler [retrieved on 2018-11-12] & Alexander Hüsing: "GoButler setzt mit Angel nun voll und ganz auf B2B", , 16 May 2016 (2016-05-16), XP055523280, Retrieved from the Internet: URL:https://www.deutsche-startups.de/2016/ 05/16/gobutler-angel-b2b/ [retrieved on 2018-11-13]Efrati, Tzahi13 Willow Terrace StreetHOBOKEN, NJ New Jersey 07030USAlwell, Kevin JohnColts Neck, NJ 07722USVonage Business Inc.102040117EP-21099820101 Crawfords Corner Road Suite 2416Holmdel, NJ 07733USAWA Sweden AB101871851Box 5117200 71 MalmöSEALATBEBGCHCYCZDEDKEEESFIFRGBGRHRHUIEISITLILTLULVMCMKMTNLNOPLPTRORSSESISKSMTR