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<ep-patent-document country="EP" date-publ="20241106" doc-number="4457652" dtd-version="ep-patent-document-v1-7" file="22843376.9" id="EP22843376A1" kind="A1" lang="en" status="n"><SDOBI lang="en"><B000><eptags><B001EP>ATBECHDEDKESFRGBGRITLILUNLSEMCPTIESILTLVFIROMKCYALTRBGCZEEHUPLSKBAHRIS..MTNORSMESMMAKHTNMD..........</B001EP><B003EP>*</B003EP><B005EP>X</B005EP><B007EP>0009010-RPUB02</B007EP></eptags></B000><B100><B110>4457652</B110><B130>A1</B130><B140><date>20241106</date></B140><B190>EP</B190></B100><B200><B210>22843376.9</B210><B220><date>20221215</date></B220><B240><B241><date>20240725</date></B241></B240><B250>en</B250><B251EP>en</B251EP><B260>en</B260></B200><B300><B310>2021117702</B310><B320><date>20211228</date></B320><B330><ctry>PT</ctry></B330></B300><B400><B405><date>20241106</date><bnum>202445</bnum></B405><B430><date>20241106</date><bnum>202445</bnum></B430></B400><B500><B510EP><classification-ipcr sequence="1"><text>G06F  16/31        20190101AFI20230707BHEP        </text></classification-ipcr><classification-ipcr sequence="2"><text>G06F  16/34        20190101ALI20230707BHEP        </text></classification-ipcr><classification-ipcr sequence="3"><text>G06F  16/332       20190101ALI20230707BHEP        </text></classification-ipcr></B510EP><B520EP><classifications-cpc><classification-cpc sequence="1"><text>G06F  16/313       20190101 FI20230206BHEP        </text></classification-cpc><classification-cpc sequence="2"><text>G06F  16/345       20190101 LI20230206BHEP        </text></classification-cpc><classification-cpc sequence="3"><text>G06F  16/3329      20190101 LI20230206BHEP        </text></classification-cpc></classifications-cpc></B520EP><B540><B541>de</B541><B542>FAQ-KONFIGURATIONSVERFAHREN FÜR VIRTUELLEN ASSISTENTEN</B542><B541>en</B541><B542>VIRTUAL ASSISTANT FAQ CONFIGURATION METHOD</B542><B541>fr</B541><B542>PROCÉDÉ DE CONFIGURATION DE FAQ D'ASSISTANCE VIRTUEL</B542></B540></B500><B700><B710><B711><snm>Altice Labs, S.A.</snm><iid>101738976</iid><irf>20240577FTD</irf><adr><str>Rua Engenheiro José Ferreira Pintos Basto</str><city>3810-106 Aveiro</city><ctry>PT</ctry></adr></B711></B710><B720><B721><snm>FERREIRA MATOS, Marlene Carolina</snm><adr><city>3810-106 Aveiro</city><ctry>PT</ctry></adr></B721><B721><snm>MARQUES DIAS SOUSA, Jorge Miguel</snm><adr><city>3810-106 Aveiro</city><ctry>PT</ctry></adr></B721><B721><snm>SIMÕES ALMEIDA, José Antonio</snm><adr><city>3810-106 Aveiro</city><ctry>PT</ctry></adr></B721></B720><B740><B741><snm>Arnaut, José Luis</snm><sfx>et al</sfx><iid>100997535</iid><adr><str>Rui Pena Arnaut &amp; Associados
Rua Sousa Martins, 10</str><city>1050-218 Lisboa</city><ctry>PT</ctry></adr></B741></B740></B700><B800><B840><ctry>AL</ctry><ctry>AT</ctry><ctry>BE</ctry><ctry>BG</ctry><ctry>CH</ctry><ctry>CY</ctry><ctry>CZ</ctry><ctry>DE</ctry><ctry>DK</ctry><ctry>EE</ctry><ctry>ES</ctry><ctry>FI</ctry><ctry>FR</ctry><ctry>GB</ctry><ctry>GR</ctry><ctry>HR</ctry><ctry>HU</ctry><ctry>IE</ctry><ctry>IS</ctry><ctry>IT</ctry><ctry>LI</ctry><ctry>LT</ctry><ctry>LU</ctry><ctry>LV</ctry><ctry>MC</ctry><ctry>ME</ctry><ctry>MK</ctry><ctry>MT</ctry><ctry>NL</ctry><ctry>NO</ctry><ctry>PL</ctry><ctry>PT</ctry><ctry>RO</ctry><ctry>RS</ctry><ctry>SE</ctry><ctry>SI</ctry><ctry>SK</ctry><ctry>SM</ctry><ctry>TR</ctry></B840><B844EP><B845EP><ctry>BA</ctry></B845EP></B844EP><B848EP><B849EP><ctry>KH</ctry></B849EP><B849EP><ctry>MA</ctry></B849EP><B849EP><ctry>MD</ctry></B849EP><B849EP><ctry>TN</ctry></B849EP></B848EP><B860><B861><dnum><anum>IB2022062307</anum></dnum><date>20221215</date></B861><B862>en</B862></B860><B870><B871><dnum><pnum>WO2023126743</pnum></dnum><date>20230706</date><bnum>202327</bnum></B871></B870></B800></SDOBI></ep-patent-document>