(19)
(11) EP 4 740 099 A1

(12)

(43) Date of publication:
13.05.2026 Bulletin 2026/20

(21) Application number: 24835583.6

(22) Date of filing: 11.06.2024
(51) International Patent Classification (IPC): 
G06F 11/07(2006.01)
G06F 21/55(2013.01)
 H04L 41/06(2022.01)
G06Q 10/06(2023.01)
(52) Cooperative Patent Classification (CPC):
H04L 41/06; G06Q 10/0633; H04L 41/5041; G06F 11/0751; G06F 11/0709; G06N 20/00; G06F 11/0793
(86) International application number:
PCT/IN2024/050730
(87) International publication number:
WO 2025/008860 (09.01.2025 Gazette 2025/02)
(84) Designated Contracting States:
AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC ME MK MT NL NO PL PT RO RS SE SI SK SM TR
Designated Extension States:
BA
Designated Validation States:
GE KH MA MD TN

(30) Priority: 03.07.2023 IN 202321044314

(71) Applicant: Jio Platforms Limited
Ahmedabad, Gujarat 380006 (IN)

(72) Inventors:
  • MURARKA, Ankit
    Ambawadi, Ahmedabad - 380006, Gujarat (IN)
  • BHATNAGAR, Aayush
    Ambawadi, Ahmedabad - 380006, Gujarat (IN)
  • VERMA, Rahul
    Ambawadi, Ahmedabad - 380006, Gujarat (IN)
  • MALIK, Kamal
    Ambawadi, Ahmedabad - 380006, Gujarat (IN)
  • AHMAD, Rizwan
    Ambawadi, Ahmedabad - 380006, Gujarat (IN)
  • GILL, Kapil
    Ambawadi, Ahmedabad - 380006, Gujarat (IN)
  • JAIN, Arpit
    Ambawadi, Ahmedabad - 380006, Gujarat (IN)
  • BHUSHAN, Shashank
    Ambawadi, Ahmedabad - 380006, Gujarat (IN)
  • MAGU, Sameer
    Ambawadi, Ahmedabad - 380006, Gujarat (IN)

(74) Representative: Goddar, Heinz J. 
Boehmert & Boehmert Anwaltspartnerschaft mbB Pettenkoferstrasse 22
80336 München
80336 München (DE)

   


(54) METHOD AND SYSTEM FOR MITIGATING WORKFLOW FAILURES IN A FULFILMENT MANAGEMENT SYSTEM