(19)
(11) EP 4 740 163 A2

(12)

(88) Date of publication A3:
03.04.2025

(43) Date of publication:
13.05.2026 Bulletin 2026/20

(21) Application number: 24854632.7

(22) Date of filing: 31.07.2024
(51) International Patent Classification (IPC): 
G06Q 30/015(2023.01)
G10L 15/22(2006.01)
G06Q 30/02(2023.01)
(52) Cooperative Patent Classification (CPC):
H04L 51/02; G06Q 10/06395; G06F 40/30; G06Q 10/06393; G06F 40/35; G06Q 30/015; G06Q 20/386
(86) International application number:
PCT/US2024/040299
(87) International publication number:
WO 2025/038282 (20.02.2025 Gazette 2025/08)
(84) Designated Contracting States:
AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC ME MK MT NL NO PL PT RO RS SE SI SK SM TR
Designated Extension States:
BA
Designated Validation States:
GE KH MA MD TN

(30) Priority: 14.08.2023 IN 202341054463
08.11.2023 IN 202341076442
28.06.2024 US 202418759399
28.06.2024 US 202418759439
28.06.2024 US 202418759471

(71) Applicant: PayPal, Inc.
San Jose CA 95131 (US)

(72) Inventors:
  • LANKA, Soujanya
    San Jose, California 95131 (US)
  • WANG, Guangsen
    San Jose, California 95131 (US)
  • VERMA, Reyha
    San Jose, California 95131 (US)

(74) Representative: Nordmeyer, Philipp Werner 
Maucher Jenkins Patent- und Rechtsanwälte Liebigstraße 39
80538 München
80538 München (DE)

   


(54) MULTI-AGENT COMPUTER SOFTWARE FRAMEWORK FOR A CONVERSATIONAL ARTIFICIAL INTELLIGENCE SYSTEM