(19)
(11) EP 4 740 500 A1

(12)

(43) Date of publication:
13.05.2026 Bulletin 2026/20

(21) Application number: 24835688.3

(22) Date of filing: 27.06.2024
(51) International Patent Classification (IPC): 
H04W 4/16(2009.01)
H04M 3/51(2006.01)
H04M 3/42(2006.01)
H04M 3/436(2006.01)
H04W 76/10(2018.01)
(52) Cooperative Patent Classification (CPC):
H04W 4/16; H04M 2203/2044; H04M 3/42136; H04M 2203/558; H04M 3/38; H04W 76/15; H04W 4/08
(86) International application number:
PCT/IN2024/050954
(87) International publication number:
WO 2025/008967 (09.01.2025 Gazette 2025/02)
(84) Designated Contracting States:
AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC ME MK MT NL NO PL PT RO RS SE SI SK SM TR
Designated Extension States:
BA
Designated Validation States:
GE KH MA MD TN

(30) Priority: 05.07.2023 IN 202321045204

(71) Applicant: Jio Platforms Limited
Ahmedabad, Gujarat 380006 (IN)

(72) Inventors:
  • BHATNAGAR, Aayush
    Ambawadi, Gujarat Ahmedabad 380006 (IN)
  • BISHT, Birendra
    Ambawadi, Gujarat Ahmedabad 380006 (IN)
  • SINGH, Harbinder
    Ambawadi, Gujarat Ahmedabad 380006 (IN)
  • GUPTA, Sandeep
    Ambawadi, Gujarat Ahmedabad 380006 (IN)
  • REDDY, Srikanth P
    Ambawadi, Gujarat Ahmedabad 380006 (IN)
  • RANJAN, Surabhi
    Ambawadi, Gujarat Ahmedabad 380006 (IN)
  • GUPTA, Amit K
    Ambawadi, Gujarat Ahmedabad 380006 (IN)

(74) Representative: Goddar, Heinz J. 
Boehmert & Boehmert Anwaltspartnerschaft mbB Pettenkoferstrasse 22
80336 München
80336 München (DE)

   


(54) SYSTEM AND METHOD FOR HANDLING A CALL REQUEST