| (19) |
 |
|
(11) |
EP 0 419 285 A3 |
| (12) |
EUROPEAN PATENT APPLICATION |
| (88) |
Date of publication A3: |
|
04.12.1991 Bulletin 1991/49 |
| (43) |
Date of publication A2: |
|
27.03.1991 Bulletin 1991/13 |
| (22) |
Date of filing: 21.09.1990 |
|
| (51) |
International Patent Classification (IPC)5: G07C 11/00 |
|
| (84) |
Designated Contracting States: |
|
AT BE CH DE DK FR GB IT LI NL SE |
| (30) |
Priority: |
21.09.1989 GB 8921351
|
| (71) |
Applicant: RADFORD OF BRISTOL LIMITED |
|
Telford,
Shropshire TF7 4PB (GB) |
|
| (72) |
Inventors: |
|
- Ryan, Anthony Gerard
Failand
Bristol BS8 3UR (GB)
- McGuire, Roger George
Greenham
Newbury RG14 7SJ (GB)
|
| (74) |
Representative: Nash, David Allan et al |
|
Haseltine Lake & Co.
28 Southampton Buildings
Chancery Lane
London WC2A 1AT
London WC2A 1AT (GB) |
|
| |
|
| (54) |
Queue management system |
(57) There is provided a queue management system comprising a dispensing means (1) for
dispensing to a customer a queue-position indication, a main display means (2) for
displaying information in relation to the service position at the head of the queue,
"slave" customer display units (3) and individual remote control units (4) and a master
remote control unit (5). The queue-position indication on the display means (2) is
remotely controllable. A processing unit may be provided to process data received
from the remote control units (4, 5) and dispensing means (2) to enable the system
to be monitored.