EP 0978805 A3 20011004 - Device for automatically processing service orders
Title (en)
Device for automatically processing service orders
Title (de)
Vorrichtung zur automatischen Bearbeitung von Serviceaufträgen
Title (fr)
Dispositif de traitement automatique de commandes de service
Publication
Application
Priority
DE 19835562 A 19980806
Abstract (en)
[origin: EP0978805A2] The service requirements of a road vehicle are accessed by a control unit (4) that has inputs (1,2,3) and outputs (1,6,7) Also coupled to the control unit are a memory (5) and a mechanical storage facility for components. A dialogue can be established with a call center (11) to manage the process.
IPC 1-7
IPC 8 full level
B60S 5/00 (2006.01); G07C 5/08 (2006.01); G07F 7/00 (2006.01); G07C 5/00 (2006.01)
CPC (source: EP)
G07C 5/085 (2013.01); G07C 5/008 (2013.01); G07C 5/0891 (2013.01)
Citation (search report)
- [XP] EP 0881602 A2 19981202 - VOLKSWAGEN AG [DE]
- [X] US 4803348 A 19890207 - LOHREY DAVID W [US], et al
- [A] WO 9827505 A2 19980625 - MCMAHON JOHN A [US]
- [A] PATENT ABSTRACTS OF JAPAN vol. 1995, no. 11 26 December 1995 (1995-12-26)
Designated contracting state (EPC)
AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE
DOCDB simple family (publication)
DOCDB simple family (application)
EP 99112705 A 19990630