Global Patent Index - EP 1002290 A1

EP 1002290 A1 20000524 - A METHOD AND SYSTEM FOR AN ELECTRONIC BANKING SHOP

Title (en)

A METHOD AND SYSTEM FOR AN ELECTRONIC BANKING SHOP

Title (de)

EIN VERFAHREN UND SYSTEM FÜR ELEKTRONISCHE BANKGESCHÄFTE

Title (fr)

PROCEDE ET SYSTEME POUR SERVICES BANCAIRES ELECTRONIQUES

Publication

EP 1002290 A1 (EN)

Application

EP 98939864 A

Priority

  • US 9815802 W
  • US 5503597 P
  • US 5211498 A

Abstract (en)

[origin: WO9908215A1] This invention generally relates to a banking facility layout, and method and system for handling customer banking functions using a customer pod (241) having telecommunication links (38) to a remote banking representative (35). The invention includes features for completing banking functions on an extended hours basis using a remote banking representative (35); these banking functions include such services as completing forms, opening accounts, viewing videos, obtaining information and demonstrations about products, and accessing a network, such as the Internet. The invention also includes a system for organizing a facility layout for performing these remote services, communications functions, and other banking functions.

IPC 1-7

G06F 17/60; G07F 19/00

IPC 8 full level

G06Q 40/00 (2012.01); G07F 19/00 (2006.01)

CPC (source: EP)

G06Q 40/02 (2013.01); G07F 19/201 (2013.01)

Designated contracting state (EPC)

AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

DOCDB simple family (publication)

WO 9908215 A1 19990218; AU 8822798 A 19990301; EP 1002290 A1 20000524; EP 1002290 A4 20050413

DOCDB simple family (application)

US 9815802 W 19980804; AU 8822798 A 19980804; EP 98939864 A 19980804