EP 1057317 A2 20001206 - CONTROLLING NAVIGATION PATHS OF A SPEECH-RECOGNITION PROCESS
Title (en)
CONTROLLING NAVIGATION PATHS OF A SPEECH-RECOGNITION PROCESS
Title (de)
VERWALTUNG VON NAVIGATIONSPFADEN IN EINEM SPRACHERKENNUNGSSYSTEM
Title (fr)
CONTROLE DES TRAJETS DE NAVIGATION D'UN PROCESSUS DE RECONNAISSANCE DE LA PAROLE
Publication
Application
Priority
- US 9904747 W 19990301
- US 3226698 A 19980227
Abstract (en)
[origin: WO9944345A2] A method and computer program for controlling navigation paths in a speech-recognition process in which prompts are provided to a user, and actions are taken based on comparison of the user's spoken responses to stored speech elements. The method includes organizing the prompts, actions, and speech elements in a hierarchy of nodes that include group nodes and terminal nodes, and displaying the nodes in a hierarchical list that indicates navigation paths in the speech-recognition process. A user can alter the navigation paths in the speech-recognition process by editing the position of the nodes in the hierarchical list. The speech-recognition process may be a call routing process.
IPC 1-7
IPC 8 full level
G10L 13/00 (2006.01); G10L 15/26 (2006.01); H04M 3/42 (2006.01); H04M 3/493 (2006.01); H04M 3/50 (2006.01); G10L 15/22 (2006.01)
CPC (source: EP KR)
G10L 15/22 (2013.01 - KR); G10L 15/26 (2013.01 - EP KR); H04M 3/493 (2013.01 - EP); H04M 3/4936 (2013.01 - KR); G10L 15/22 (2013.01 - EP); H04M 2201/40 (2013.01 - EP KR)
Citation (search report)
See references of WO 9944345A2
Designated contracting state (EPC)
DE ES FR GB IT
DOCDB simple family (publication)
WO 9944345 A2 19990902; WO 9944345 A3 19991021; AU 2982699 A 19990915; EP 1057317 A2 20001206; JP 2002505556 A 20020219; KR 20010086258 A 20010910
DOCDB simple family (application)
US 9904747 W 19990301; AU 2982699 A 19990301; EP 99911100 A 19990301; JP 2000533989 A 19990301; KR 20007009503 A 20000826