Global Patent Index - EP 1192577 A1

EP 1192577 A1 20020403 - A METHOD FOR ORDERING AN ITEM

Title (en)

A METHOD FOR ORDERING AN ITEM

Title (de)

VERFAHREN UM EINEN ARTIKEL ZU BESTELLEN

Title (fr)

PROCEDE DE COMMANDE D'UN ARTICLE

Publication

EP 1192577 A1 20020403 (EN)

Application

EP 00936430 A 20000601

Priority

  • US 0014931 W 20000601
  • US 13700199 P 19990601

Abstract (en)

[origin: WO0073969A1] A method of ordering an item or product from an electronic commerce (E-commerce) web site over the Internet. The method comprises the steps of: directing a customer to the E-commerce web site by advertising and the like, categorizing the customer by determining if the customer requires a purchase, support or a license, determining the specific product, support or license desired by the customer based upon the categorization of the customer, and initiating a help software program associated with the categorization of the customer to guide the customer through the E-commerce web site such that the ordering of the product or license may be fulfilled.

IPC 1-7

G06F 151/00

IPC 8 full level

G06Q 30/00 (2012.01)

CPC (source: EP)

G06Q 30/06 (2013.01)

Designated contracting state (EPC)

DE ES FR GB IT

DOCDB simple family (publication)

WO 0073969 A1 20001207; CA 2375439 A1 20001207; EP 1192577 A1 20020403; EP 1192577 A4 20020417

DOCDB simple family (application)

US 0014931 W 20000601; CA 2375439 A 20000601; EP 00936430 A 20000601