EP 1247201 A2 20021009 - A METHOD FOR MANAGING A UTILITY SERVICE UTILIZING A NETWORK
Title (en)
A METHOD FOR MANAGING A UTILITY SERVICE UTILIZING A NETWORK
Title (de)
VERFAHREN ZUM VERWALTEN EINES VERSORGUNGSDIENSTES MIT HILFE EINES NETZWERKS
Title (fr)
PROCEDE DE GESTION D'UN SERVICE UTILITAIRE AU MOYEN D'UN RESEAU
Publication
Application
Priority
- US 0035256 W 20001222
- US 47164499 A 19991223
- US 47196199 A 19991223
- US 47271799 A 19991223
Abstract (en)
[origin: WO0146845A2] A system, method and article of manufacture are provided for operating a utility service utilizing an internet protocol network by defining a database including account information of a customer of a utility. It should be noted that the database may be part of a system having more than one physical storage location. Customer usage of the utility is then monitored utilizing the internet protocol network. Usage data gathered while monitoring the customer usage is stored in the database. Customer service information is posted utilizing the internet protocol network. In one embodiment of the present invention, customer service information is received utilizing the internet protocol network. Such customer service information may include customer identity, a type of service, service measurement and/or time interval.
IPC 1-7
IPC 8 full level
G06Q 30/00 (2006.01); G01R 22/00 (2006.01)
CPC (source: EP)
G06Q 30/02 (2013.01); G01R 22/00 (2013.01)
Citation (search report)
See references of WO 0146845A2
Citation (examination)
- EP 0893775 A1 19990127 - IBM [US]
- EP 0834818 A2 19980408 - SUN MICROSYSTEMS INC [US]
- EP 0834819 A2 19980408 - SUN MICROSYSTEMS INC [US]
- US 5897607 A 19990427 - JENNEY WILLIAM P [US], et al
- EP 0795948 A1 19970917 - FIRST PACIFIC NETWORKS INC [US]
- US 5943656 A 19990824 - CROOKS GERRY [US], et al
- WO 9738385 A1 19971016 - MISTR ALFRED F JR [US]
- US 4956825 A 19900911 - WILTS CHARLES H [US], et al
- WO 9931612 A2 19990624 - AVISTA ADVANTAGE INC [US]
- US 5905975 A 19990518 - AUSUBEL LAWRENCE M [US]
Designated contracting state (EPC)
AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR
DOCDB simple family (publication)
WO 0146845 A2 20010628; WO 0146845 A8 20020627; AU 2597901 A 20010703; EP 1247201 A2 20021009
DOCDB simple family (application)
US 0035256 W 20001222; AU 2597901 A 20001222; EP 00989479 A 20001222