EP 1293088 A2 20030319 - PROCESSING OF CALL SESSION INFORMATION
Title (en)
PROCESSING OF CALL SESSION INFORMATION
Title (de)
VERARBEITUNG INFORMATIONEN EINER ANRUF-SESSION
Title (fr)
TRAITEMENT D'INFORMATIONS SUR DES SESSIONS DE COMMUNICATION
Publication
Application
Priority
- US 0117101 W 20010525
- US 57831600 A 20000525
Abstract (en)
[origin: WO0191433A2] An agent server (20) receives a message relating to a call session from an agent client (10) connected to a data network (12). The agent server (20) extracts information from the message, sends the information to a web browser (24), and updates data in the web browser (24) based upon the message information. The data may be displayed in a web page and may include information pertinent to the call session. The data is provided automatically in real time.
IPC 1-7
IPC 8 full level
H04M 7/00 (2006.01)
CPC (source: EP)
H04M 7/006 (2013.01)
Citation (search report)
See references of WO 0191433A2
Designated contracting state (EPC)
DE FR GB
DOCDB simple family (publication)
WO 0191433 A2 20011129; WO 0191433 A3 20020718; AU 6345001 A 20011203; EP 1293088 A2 20030319
DOCDB simple family (application)
US 0117101 W 20010525; AU 6345001 A 20010525; EP 01937746 A 20010525