Global Patent Index - EP 1305935 A1

EP 1305935 A1 20030502 - METHOD FOR PUTTING THROUGH AT LEAST ONE CALL HAVING A PREDETERMINABLE PRIORITY

Title (en)

METHOD FOR PUTTING THROUGH AT LEAST ONE CALL HAVING A PREDETERMINABLE PRIORITY

Title (de)

VERFAHREN ZUM VERMITTELN VON ZUMINDEST EINER EINE VORGEBBARE PRIORITÄT AUFWEISENDEN KOMMUNIKATIONSBEZIEHUNG

Title (fr)

PROCEDE D'ETABLISSEMENT D'AU MOINS UNE RELATION DE COMMUNICATION PRESENTANT UNE PRIORITE PREDEFINIE

Publication

EP 1305935 A1 20030502 (DE)

Application

EP 01956399 A 20010727

Priority

  • DE 0102855 W 20010727
  • DE 10036902 A 20000728

Abstract (en)

[origin: WO0215546A1] The invention relates to a method for putting through at least one call having a predeterminable priority (cpr) to at least one subscriber connection (TA1 n) allocated to at least one call distribution system (CDS). The distribution of the at least one call which is to be put through to the group (CDS) is controlled according to the respective priority (cpr) thereof. The inventive method represents a useful extension of the MLPP standard in the direction of the call centre, the triggering of calls being avoided by calls having a higher priority.

IPC 1-7

H04M 3/523

IPC 8 full level

H04M 3/523 (2006.01)

CPC (source: EP US)

H04M 3/5233 (2013.01 - EP US)

Citation (search report)

See references of WO 0215546A1

Designated contracting state (EPC)

DE ES FR GB IT

DOCDB simple family (publication)

WO 0215546 A1 20020221; CN 1444820 A 20030924; EP 1305935 A1 20030502; US 2003185372 A1 20031002

DOCDB simple family (application)

DE 0102855 W 20010727; CN 01813548 A 20010727; EP 01956399 A 20010727; US 33349403 A 20030121