EP 1305935 A1 20030502 - METHOD FOR PUTTING THROUGH AT LEAST ONE CALL HAVING A PREDETERMINABLE PRIORITY
Title (en)
METHOD FOR PUTTING THROUGH AT LEAST ONE CALL HAVING A PREDETERMINABLE PRIORITY
Title (de)
VERFAHREN ZUM VERMITTELN VON ZUMINDEST EINER EINE VORGEBBARE PRIORITÄT AUFWEISENDEN KOMMUNIKATIONSBEZIEHUNG
Title (fr)
PROCEDE D'ETABLISSEMENT D'AU MOINS UNE RELATION DE COMMUNICATION PRESENTANT UNE PRIORITE PREDEFINIE
Publication
Application
Priority
- DE 0102855 W 20010727
- DE 10036902 A 20000728
Abstract (en)
[origin: WO0215546A1] The invention relates to a method for putting through at least one call having a predeterminable priority (cpr) to at least one subscriber connection (TA1 n) allocated to at least one call distribution system (CDS). The distribution of the at least one call which is to be put through to the group (CDS) is controlled according to the respective priority (cpr) thereof. The inventive method represents a useful extension of the MLPP standard in the direction of the call centre, the triggering of calls being avoided by calls having a higher priority.
IPC 1-7
IPC 8 full level
H04M 3/523 (2006.01)
CPC (source: EP US)
H04M 3/5233 (2013.01 - EP US)
Citation (search report)
See references of WO 0215546A1
Designated contracting state (EPC)
DE ES FR GB IT
DOCDB simple family (publication)
WO 0215546 A1 20020221; CN 1444820 A 20030924; EP 1305935 A1 20030502; US 2003185372 A1 20031002
DOCDB simple family (application)
DE 0102855 W 20010727; CN 01813548 A 20010727; EP 01956399 A 20010727; US 33349403 A 20030121