EP 1568169 A4 20121010 - METHODS AND SYSTEMS FOR AUTOMATIC FORWARDING OF COMMUNICATIONS TO A PREFERRED DEVICE

Title (en)

METHODS AND SYSTEMS FOR AUTOMATIC FORWARDING OF COMMUNICATIONS TO A PREFERRED DEVICE

Title (de)

VERFAHREN UND SYSTEME ZUR AUTOMATISCHEN WEITERLEITUNG DER KOMMUNIKATION ZU EINER BEVORZUGTEN EINRICHTUNG

Title (fr)

PROCEDES ET SYSTEMES PERMETTANT DE TRANSMETTRE AUTOMATIQUEMENT DES COMMUNICATIONS VERS UN DISPOSITIF PREFERE

Publication

EP 1568169 A4 20121010 (EN)

Application

EP 03790053 A 20031125

Priority

US 0337706 W 20031125
US 42870402 P 20021125
US 43601802 P 20021226

Abstract (en)

[origin: WO2004049615A2] Methods and systems for routing a communication to a preferred device are disclosed. A service center consistent with the present invention is operable to receive information pertaining to a communication to a user from a calling party, and retrieve data corresponding to the user using the received information.The service center also determines a preferred device of the user based on the retrieved data, wherein the preferred device is one of a plurality of devices associated with the user. Thereafter, the service center ascertains whether the preferred device of the user requires a new mode of delivery, and routes the communication to the preferred device of the user based on the ascertaining.

IPC 8 full level

G06F 15/16 (2006.01); G06F 15/167 (2006.01); G06F 15/173 (2006.01); G06F 17/30 (2006.01); H04B 7/00 (2006.01); H04J 1/00 (2006.01); H04L 1/00 (2006.01); H04L 12/16 (2006.01); H04L 12/66 (2006.01); H04M 1/00 (2006.01); H04M 1/56 (2006.01); H04M 1/64 (2006.01); H04M 3/00 (2006.01); H04M 3/24 (2006.01); H04M 3/42 (2006.01); H04M 3/436 (2006.01); H04M 3/48 (2006.01); H04M 3/493 (2006.01); H04M 3/56 (2006.01); H04M 3/58 (2006.01); H04M 7/00 (2006.01); H04M 15/00 (2006.01); H04M 15/06 (2006.01); H04Q 3/00 (2006.01); H04Q 7/20 (2006.01); H04Q 7/24 (2006.01); H04M 3/38 (2006.01); H04M 3/537 (2006.01)

IPC 8 main group level

G06F (2006.01); H04J (2006.01); H04L (2006.01); H04M (2006.01)

CPC (source: EP)

H04M 3/42374 (2013.01); H04M 15/09 (2013.01); H04Q 3/0029 (2013.01); H04M 3/436 (2013.01); H04M 3/54 (2013.01); H04M 2201/40 (2013.01); H04M 2203/2005 (2013.01); H04M 2203/2011 (2013.01); H04M 2207/12 (2013.01); H04M 2215/66 (2013.01); H04Q 2213/13034 (2013.01); H04Q 2213/13093 (2013.01); H04Q 2213/1322 (2013.01); H04Q 2213/13224 (2013.01); H04Q 2213/13282 (2013.01)

Citation (search report)

[XI] WO 9720423 A1 19970605 - BELL COMMUNICATIONS RES [US]
[XI] US 5742668 A 19980421 - PEPE DAVID MATTHEW [US], et al
See references of WO 2004049615A2

Designated contracting state (EPC)

AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IT LI LU MC NL PT RO SE SI SK TR

Designated extension state (EPC)

AL LT LV MK

DOCDB simple family (publication)

WO 2004049615 A2 20040610; WO 2004049615 A3 20040916; AU 2003293062 A1 20040618; AU 2003293062 A8 20040618; CA 2507500 A1 20040610; EP 1568169 A2 20050831; EP 1568169 A4 20121010; JP 2006507774 A 20060302

DOCDB simple family (application)

US 0337706 W 20031125; AU 2003293062 A 20031125; CA 2507500 A 20031125; EP 03790053 A 20031125; JP 2004555741 A 20031125