EP 1889201 A4 20100602 - RETURN REWARDS
Title (en)
RETURN REWARDS
Title (de)
GEWINNBELOHNUNGEN
Title (fr)
AVANTAGES DE RETOUR
Publication
Application
Priority
- US 2006013431 W 20060411
- US 33158106 A 20060113
- US 33185006 A 20060113
- US 67232205 P 20050418
- US 67356605 P 20050421
Abstract (en)
[origin: WO2006113223A2] Computerized decision-making systems and methods are described for determining whether to provide one or more rewards, such as a coupon or instant discount, to a customer (110) requesting to make a merchandise return at a store (120) , and, if so, to determine the terms of the reward, such as value, expiration date/time and other terms that may be associated with a coupon. The reward determinations may be implemented in conjunction with a system (100) for authorizing the requested merchandise return transaction. Information about the requested return may be used together with data about the customer's past purchase, return transactions, and other customer-related data. In some embodiments, the determinations (650) are based, at least in part, on store-related information and policies. The reward may be printed with a receipt (330) issued to the customer at the point of return (125) and/or may be provided to the customer using a wide variety of other communications technologies.
IPC 8 full level
G06Q 30/00 (2006.01); G07G 1/14 (2006.01)
CPC (source: EP)
G06Q 20/387 (2013.01); G06Q 30/06 (2013.01); G07G 1/0036 (2013.01)
Citation (search report)
- [L] EPO: "Mitteilung des Europäischen Patentamts vom 1. Oktober 2007 über Geschäftsmethoden = Notice from the European Patent Office dated 1 October 2007 concerning business methods = Communiqué de l'Office européen des brevets,en date du 1er octobre 2007, concernant les méthodes dans le domaine des activités", JOURNAL OFFICIEL DE L'OFFICE EUROPEEN DES BREVETS.OFFICIAL JOURNAL OF THE EUROPEAN PATENT OFFICE.AMTSBLATTT DES EUROPAEISCHEN PATENTAMTS, OEB, MUNCHEN, DE, vol. 30, no. 11, 1 November 2007 (2007-11-01), pages 592 - 593, XP007905525, ISSN: 0170-9291
- See references of WO 2006113223A2
Designated contracting state (EPC)
AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IS IT LI LT LU LV MC NL PL PT RO SE SI SK TR
DOCDB simple family (publication)
WO 2006113223 A2 20061026; WO 2006113223 A3 20090409; WO 2006113223 A9 20070308; CA 2605459 A1 20061026; CA 2605459 C 20160809; CA 2933160 A1 20061026; CA 2933160 C 20180925; EP 1889201 A2 20080220; EP 1889201 A4 20100602
DOCDB simple family (application)
US 2006013431 W 20060411; CA 2605459 A 20060411; CA 2933160 A 20060411; EP 06749726 A 20060411